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by JP

I have around 18 years experience in IT and working in Salesforce Technologies from last 9 years. I am 11x certified Salesforce Application Architect. I am married and have two beautiful kids and currently located in Portland, OR.

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Service Cloud Consultant (1,023)
Implementation Strategies – Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test and document) (676)
Knowledge Management – Understand the key factors to consider when implementing a Knowledge data migration strategy (first time out, migrating from an external knowledge solution). (667)
Industry Knowledge – Identify Challenges and considerations for business continuity in the contact center (645)
Case Management – Explain the capabilities, use cases, and how to configure the service entitlements and milestones in Salesforce (615)

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Jayaprakash Thatiparthi

He has around 18 years experience in IT and working in Salesforce Technologies from last 9 years. He is 11x certified Salesforce Application Architect. He is married and have two beautiful kids and currently located in Portland, OR.

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