• Identity License
    • Identity license grants users access to Identity features. Salesforce Identity connects Salesforce users with external applications and services while giving admins control over authentication and authorization for these users. Identity licenses are included with all paid user licenses in Enterprise, Performance, and Unlimited Editions. Ten free Identity user licenses are included with each new Developer Edition org. You can also purchase a standalone Identity-only license.
  • External Identity License
    • An External Identity license lets you deliver identity services, including (SSO) to external users. It is a standalone license that you can buy for blocks of users who are consumers of your business, such as customers, purchasers, patients, partners, and dealers. The license is included with all paid user licenses in Enterprise, Performance, and Unlimited Editions. Ten free External Identity user licenses are included with each new Developer Edition org
    • External users can be authenticated in several ways as below
      • username and password
      • Single Sign-On
      • Passwordless login such as verification code sent through an email or text message.
      • Social Identity Providers such as Facebook or Twitter
    • Customers and partners can create their own user accounts using self-Registration
    • These licenses can be upgraded to community licenses.
    • Users with this license can view and update accounts, create, view and edit account brands, accreditations, assets, contacts, Household, Individuals, Party Related Party, Party Relationship. can view Addresses, Location. and can delete account brands.
    • The below features are also available
      • Chatter – People, groups, feeds and Private Messages
      • Files – 2GB when uploaded via the web interface and 100 MB when uploaded from a mobile device
      • Custom objects – Ten custom objects per profile (managed package custom objects are not counted)
      • Additional Storage – 150 MB – 25000 active users, 2 GB – 250000 active users, 10 GB – 1,000,000 active users, 60GB – 5,000,000 active users
  • Mock Questions
  1. Universal Containers (UC) uses Global Shipping (GS) as one of their shipping vendors. Regional leads of GS need access to UC’s Salesforce instance for reporting damage of goods using Cases. The regional leads also need access to dashboards to keep track of regional shipping KPIs. UC internally uses a third-party cloud analytics tool for capacity planning and UC decided to provide access to this tool to a subset of GS employees. In addition to regional leads, the GS capacity planning team would benefit from access to this tool. To access the analytics tool, UC IT has set up Salesforce as the Identity provider for Internal users and would like to follow the same approach for the GS users as well. What are the most appropriate license types for GS Regional Leads and the GS Capacity Planners? Choose 2 Answers
    1. Customer Community Plus license for GS Regional Leads and External Identity for GS Capacity Planners.
    2. Customer Community Plus license for GS Regional Leads and Customer Community license for GS Capacity Planners.
    3. Identity Licence for GS Regional Leads and External Identity license for GS capacity Planners.
    4. Customer Community license for GS Regional Leads and Identity license for GS Capacity Planners.
  2. Sales users at Universal containers use salesforce for Opportunity management. Marketing uses a third-party application called Nest for Lead nurturing that is accessed using username/password. The VP of sales wants to open up access to nest for all sales uses to provide them access to lead history and would like SSO for better adoption. Salesforce is already setup for SSO and uses Delegated Authentication. Nest can accept username/Password or SAML-based Authentication. IT teams have received multiple password-related issues for nest and have decided to set up SSO access for Nest for Marketing users as well. The CIO does not want to invest in a new IDP solution and is considering using Salesforce for this purpose. Which are appropriate license type choices for sales and marketing users, giving salesforce is using Delegated Authentication? Choose 2 answers
    1. Salesforce license for sales users and Identity license for Marketing users
    2. Salesforce license for sales users and External Identity license for Marketing users
    3. Identity license for sales users and Identity connect license for Marketing users
    4. Salesforce license for sales users and platform license for Marketing users.
  3. Universal Containers (UC) uses Salesforce to allow customers to keep track of the order status. The customers can log in to Salesforce using external authentication providers, such as Facebook and Google. UC is also leveraging the App Launcher to let customers access platform application for generating shipping labels. The label generator application uses OAuth to provide users access. What license type should an Architect recommend for the customers?
    1. Customer Community license
    2. Identity license
    3. Customer Community Plus license
    4. External Identity license

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